What is Compliance?
Compliance meaning Compliance within the Child Support Program context refers to Local Child Support Agencies (LCSAs) adhering to and/or meeting State and Federal mandated requirements. These requirements govern identified actions LCSAs must take and set specific timeframes for those various actions when managing child support cases. Adherence to these requirements is generally expressed in terms of the quantity or quality of effort, required timeframe, and/or other mandatory measurable expectation and is monitored by the California Department of Child Support Services (DCSS) and by the federal Office of Child Support Enforcement. The results of the compliance monitoring are used as one factor in determining a state’s child support funding allocation. The sum and substance of state and federal regulations and requirements governing the child support program. Marginal compliance is the term that represents a 75% to 80% finding in areas reviewed; Substantial compliance is a term that represents a finding of 80% or greater in all areas of review with the exception of case closure which is 90%.
reference: California Department of Child Services